Filing a complaint/ Writing an application letter.
What details will I be asked to include in my complaint?
You may need to provide the following possible information, along with an application letter addressing the head of cyber crime investigation cell when filing a complaint:
- Your name,
- Your mailing address,
- Your telephone number,
- Specific details on how the offence was committed, along with the names and addresses of suspects and any other relevant information necessary.
What contents should be there in the application letter?
Contents vary with respect to the type of fraud or crime faced by you.
It is the most common kind of cyber crime happening in India and the victim’s report could contain the following information:
- Email/IM communications received
- Phone numbers of the obscene callers, if any
- Website address which contains the profile
- Screenshot or the webpage (to be saved and submitted in hard copy)
- Other important necessary information could be provided after consulting law enforcement agency.
Victims of Cyber Stalking often request webmaster to delete their Profile. Deleting the profile means the evidence is lost.
- When did you access your email account last?
- From where and which computer did you browse it?
- All information about email account e.g. date of birth entered, pin code entered and security question and the last password?
What type of documents should be included in my application which can be considered as proof or evidence in regard to my complaint?
Every possible information which can be provided by you with proper documents can be included in the application letter and be considered as proof or evidence.
Proof or Evidence may include the following:
- E-mail printouts,
- Chat-room or newsgroup text or screenshots if taken by you,
- Email printouts should contain full email header information,
- Transaction acknowledgements or receipts,
- Credit card records, transaction details and receipts,
- Envelopes or letters received via post courier,
- FAX copies,
- Pamphlets or brochures (if you have received),
- Phone bills,
- Printed or preferably electronic copies of web pages
- Keep the necessary information in a safe location; you will be required to provide them for investigation as and when required.
Note: Proof or documents which will be part of the application are not restricted to the above list, additional information may be required depending on the nature of crime.
What should I do if I believe my complaint is time sensitive?
You should contact your local police station directly if you believe your matter is time sensitive.
You can get the crime related information on other below mentioned web sites links:-
If you think you or anyone you know are in immediate danger, please contact your local police station or main control room (Phone no. 100) immediately! Online reporting should NEVER be used in the event of an emergency requiring immediate attention.
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